Contact information

Customer Support

Questions about a product, an order, sizing, or finish selection — here is how to reach us.

• Phone: +1 (213) 973-6671
• Email: support@brasshomesupply.com
• Contact form: brasshomesupply.com/pages/contact

We reply to every message. Email is usually the fastest way to get a detailed answer on sizing or finish selection, since we can send photos and measurements back. If you have not heard from us, please check your spam folder before assuming the message did not arrive.

U.S. Contact Address

For written correspondence:

Brass Home Supply
1225 Cypress Ave, Ste 3 #V782
Los Angeles, CA 90065
United States

This address is for correspondence only and does not accept product returns or walk-in visitors. Please contact support before sending anything back — we will issue return instructions and the correct return address. See our Refund Policy for full details.

Where Your Order Ships From

Some items ship from our U.S. fulfillment location in Portland, Oregon, and others directly from our supplier warehouses. The dispatch location does not change the delivery estimate shown on the product page or at checkout. Full details are in our Shipping Policy.

Trade & Project Enquiries

Specifying hardware for a renovation, a rental portfolio, or a multi-room project? Email us with what you are working on and we will help you plan finishes across cabinet hardware, switches, and outlets, and confirm quantities before you order.